Disclosure Log
the children's social care case management system (FOI/7715)
Message from Nottinghamshire County Council - 20 April 2026
Dear *********
FREEDOM OF INFORMATION ACT 2000 – REQUEST FOR INFORMATION REFERENCE FOI/7715.
Thank you for your request for information relating to the children"s social care case management system.
1. The name and supplier of the case management system currently used by your children"s social care service (e.g. Liquidlogic, Mosaic, Eclipse, or other).
Exempt (See below)*
2. The start date of the current contract for this system.
31/03/2025
3. The end date of the current contract, including any extension options (e.g. 5+2 years) and whether extensions have been exercised.
30/12/2034
4. The total annual cost of the contract (licence fees, hosting, and support), or if this is commercially sensitive, the approximate annual cost band (e.g. under 100k, 100-200k, 200-300k, 300-500k, over 500k).
£10,000,000.00
5. Whether the council is currently in procurement, planning procurement, or considering a change of case management system for children"s social care within the next 24 months.
No.
6. The name and contact details of the senior officer responsible for IT/digital services procurement within children"s services (e.g. Head of Digital, Head of IT, or equivalent).
Category Manager – Resources, [email protected]
*For this FOI, we are not supplying any specific information on the name or supplier of our social care system.
This is exempt information under section 31 of Freedom of Information Act. The public interest in disclosure for transparency, scrutiny and accountability of public bodies is outweighed by the public interest in ensuring the risks to operations and assets of public authorities are not exposed to malicious actors.
This is due to the following:
1. Any information that could be used by hackers, scammers, and other malicious actors to compromise the Council’s ICT systems and cyber security should not bedisclosedto external organisations,partnersor members of the public.
2. Examples of information which could be used by malicious actors, particularly ifcomprisedof details relating toshort timeperiods of less than a year, include:
• Use of external cyber/online security contractors, firms; and
• Details of ICT and cyber security systems, procedures,policiesand contracts particular to the Council
We trust this now satisfies your request and that you find this information to be helpful.
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected] .
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/
Please remember to quote the reference number above in any future communications.
Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests. For further details about the use of information about you, please see the information handling privacy notice on our website at https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
Yours sincerely
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
https://www.nottinghamshire.gov.uk/contact-and-complaints/complaints
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy