Disclosure Log
Freedom of Information request - Civil Parking Enforcement (FOI/8371)
Message from Nottinghamshire County Council - 05 August 2026
Thank you for your request for information relating to Freedom of Information request - Civil Parking Enforcement.
We are now able to provide the following information:
1. How many FTE Civil Enforcement Officers does the council deploy
The Council does not deploy Civil Enforcement Officers (CEOs) on an FTE basis. Enforcement services are provided through a contract under which a specified number of deployment hours are purchased.
2. How many PCNs were issued by the authority in FY 2025/26
41,794
3. How many FTE staff are involved in PCN processing and appeals
This information is not held. Staff involved in PCN processing and appeals also undertake other enforcement-related functions, and the Council does not record or isolate the specific FTE allocation for these activities.
4. Are the enforcement officers directly employed or provided under contract by an external provider
The enforcement officers are provided under contract by an external provider.
5. Are the back-office staff directly employed or provided under contract by an external provider
For question 5, The council has interpreted "back office staff" meaning the staff who undertake administrative functions such as:
- Processing PCNs
- Handling correspondence and challenges/appeals
- Managing payments and refunds
- Maintaining enforcement records and systems
- Producing reports and responding to enquiries
Yes, staff are directly employed by the Council.
6. If provided via contract, can you:
a) Name the contractor
Marston Holdings
b) Provide the contract expiry date
The current contract expires on 20 December 2027.