Disclosure Log

Prices paid for homecare services (FOI/5944)

Message from Nottinghamshire County Council - 05 June 2025

Dear *****

Freedom of Information Request – Ref: FOI/00005944

Thank you for your email of 4 June 2025 where you requested information about the prices we pay for homecare services.  This follows the agreed revision of your earlier request FOI/00005816 that we refused on the basis of breaching the 18 hour time limit and your subsequent agreement to remove the requirement to include supported living hours to enable us to source the information you requested in under 18 hours.

The information you requested is:
 
  1. The lowest rate per hour paid to any individual Homecare Provider during the Reference Period, expressed in pounds and pence per hour. - £22.21
 
  1. The highest rate per hour paid to any individual Homecare Provider during the Reference Period, expressed in pounds and pence per hour. - £29.18
 
  1. The average (“arithmetic mean”) rate per hour paid to all Homecare Providers for all Homecare services purchased during the Reference Period, expressed in pounds and pence per hour. - £25.82
 
  1. The total hours of Homecare purchased from all Homecare Providers during the Reference Period (i.e. any period of seven consecutive days which includes Monday 14 April 2025). - We are unable to report on Supported Living Hours. The hours for Homecare and Extracare in this period were 32,902.38
 
  1. The total hours of Homecare purchased from all Homecare Providers during a seven-day period which includes Monday 15 April 2024 (i.e. the figure which provides a like-for-like comparison with item (d), above, for the previous year). - We are unable to report on Supported Living Hours. The hours for Homecare and Extracare in this period were 35,153.81
 
  1. Your organisation’s total spend on Homecare services purchased from all Homecare Providers during the Reference Period.
 
TypeSpend
ExtraCare£67.447
Homecare£790,089
Supported Living£313,869
Total£1,171,405
 
  1. The total number of Homecare Providers that delivered the total hours of Homecare purchased during the Reference Period (as specified in item (d), above). - 88
 
  1. The total number of people aged 65 years and over that received Homecare services from Homecare Providers during the Reference Period. - 2177
 
  1. A brief description of the type of contracts you currently hold with Homecare Providers (i.e. whether they are block contracts, lead provider contracts, framework contracts, spot contracts, etc.). - We have a lead provider contract and a few spot contracts


Questions (a)-(i) refer to Homecare services. Questions (j) and (k) refer to Direct Payments.

(j)         The 2025-26 rate per hour for a Direct Payment, expressed in pounds and pence per hour. If you have more than one Direct Payment rate per hour, please select the rate paid to a recipient to employ a personal assistant (PA). If you have more than one Direct Payment PA rate per hour, please provide all such rates.

DP Agency and Self employed PA rates:
Maximum Rates 
Ashfield£23.82
Bassetlaw£23.91
Broxtowe£23.08
Gedling£24.24
Mansfield£23.82
Newark£24.27
Rushcliffe£23.28


A screenshot of a graphAI-generated content may be incorrect.

 
  1. The total number of adults in receipt of a Direct Payment as of: (I) 1 April 2024 and (II) 1 April 2025 (or dates as close to these as possible).


1 April 2024               1397

1 April 2025               1212

Most of the information that we provide in response to freedom of information requests will be subject to copyright protection.  In most cases the copyright will be owned by Nottinghamshire County Council.  The copyright in other information may be owned by another person or organisation, and this will be indicated on the information itself.

You are free to use any information supplied to you for non-commercial research or private study purposes.  The information may also be used for any other purpose allowed by a limitation or exception in copyright law, such as news reporting.  However, any other type of re-use, for example by publishing the information in analogue form, including on the internet, will require permission of the copyright owner.

For information where the copyright is owned by Nottinghamshire County Council details of the conditions on re-use can be found on our website at https://www.nottinghamshire.gov.uk/global-content/copyright.

Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests.  For further details about the use of information about you, please see the information handling privacy notice on our website at https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review.  Internal review requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information – Team Manager, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].

Please remember to quote the reference number above in any future communications. 

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.  The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/.

Yours sincerely

Colin Sawers (He/Him)
Information Case Officer | Customers, Complaints and Information
Chief Executive"s Department | Nottinghamshire County Council
County Hall | Loughborough Road | West Bridgford | NOTTINGHAM | NG2 7QP
Tel: (0115) 977 3714