Disclosure Log
Request for information relating to current or expired contracts with IT suppliers. (FOI/8079)
Message from Nottinghamshire County Council - 26 June 2026
Dear *********,
FREEDOM OF INFORMATION ACT 2000 – REQUEST FOR INFORMATION REFERENCE FOI/8079
Thank you for your request for information relating to current or expired contracts with IT suppliers. The Council has reviewed its contract pipeline and ICT records to identify relevant contracts in scope of your request. Please find attached a table summarising the information held, including supplier, system, contract value, procurement route, and current renewal position.
Further specific details can be found via the contract register: Contract Register | Nottinghamshire County Council
FOI/8079 – ICT Contracts Summary
| Supplier | Product / Modules | Total Contract Value (£) | Annual Cost (£) | Contract Dates (Start–End & Extensions) | Procurement Route | Renewal Year | Current Status |
| Granicus | E-Forms and Services Portal (Customer Experience Platform) | 300,350 | 100,450 | Managed contract; extension provisions apply | Framework | 2027 | Live |
| Granicus | GovDelivery (Communication Cloud) | 110,000 | 45,000 | Managed contract | Framework | 2027 | Live |
| Cantarus | Notts Help Yourself website (digital platform) | 68,000 | 34,000 | Managed contract | Framework | 2027 | Live |
| Cantarus Limited | MyNotts (MemConnect mobile platform licence) | 155,590 | 51,863 | Active contract lifecycle | Framework | 2028 (indicative) | Live |
| Zengenti Limited | Community Directory / CMS platform | 200,000 | 50,000 | Contract includes extension options | Open procedure | 2029 (indicative) | Live |
| Civica UK Ltd | Civica Pay system (payments platform) | 281,262 | 70,315 | Managed contract | Framework | 2027 (indicative) | Live |
| TransUnion | Identity verification & fraud prevention services | 17,700 | 8,850 | Framework call-off arrangement | Framework (G-Cloud) | Not specified | Live |
| GB Group | Identity verification tool (Trading Standards) | 33,000 | 11,000 | Managed contract | Direct award | Not specified | Live |
- “Renewal Year” reflects indicative lifecycle dates where held, or managed/rolling renewal arrangements where no fixed expiry is centrally recorded.
- All contracts listed are currently live and under contract management, with renewal activity tracked through the Council’s procurement pipeline.
We trust this now satisfies your request and that you find this information to be helpful, however if you are unhappy with the way in which your request has been handled, then please email us at [email protected] quoting the reference FOI/8079 and we will be happy to review your request
For future reference, Nottinghamshire County Council regularly publishes previous FOI requests and answers on its website, under Disclosure logs, that may provide details relating to your query. (see link) Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests. For further details about the use of information about you, please see the information handling privacy notice on our website at https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
Please remember to quote the reference number above in any future communications.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or Yours sincerely
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy