Disclosure Log
HR Enterprise Resource Planning (ERP) (FOI/7269)
Message from Nottinghamshire County Council - 18 February 2026
Dear *********,
FREEDOM OF INFORMATION ACT 2000 – REQUEST FOR INFORMATION REFERENCE FOI/7269
Thank you for your request for information relating to HR Enterprise Resource Planning (ERP).
We are now able to provide the following information:
Please provide the information held by your authority in relation to the questions below. This request relates only to systems and contractual arrangements and does not seek any personal data.
This request is for factual information about systems and contracts and does not seek confidential pricing, security details, or supplier intellectual property.
1. What Financial and HR Enterprise Resource Planning (ERP) system or systems are currently used by your authority
The Council’s existing ERP system is SAP ECC 6.
The Council is currently working to implement a new ERP system
2. For each ERP system identified, what are the contract start and contract end dates, including any extension options where known
The Council’s has a perpetual license for the existing ERP system. See link - Contract details
The contract start and end dates for the new ERP are showing on the contract register link Contract details
3. Was the implementation of the ERP system undertaken directly with the software supplier, or through a third-party implementation partner
The implementation of the existing and new system is through a third party implementation partner.
4. If an implementation partner was used, please provide the name of the partner organisation.
The implementation of the existing and new system is through CGI.
5. How does your authority collect payments from individuals, for example council tax, business rates, fines, rents, waste services, licensing, or similar charges
Nottinghamshire County Council collects payments due via direct debit, card payments, bank transfer and over the counter at a bank or post office.
6. What payment platform or system is currently used to facilitate these payments
Civica Income Management and SAP
7. How was the payment platform procured, for example via a public sector framework, open tender, or direct award
Q7 - CCS Framework RM6194, this framework has now expired and been replaced by RM6285
8. What are the contract start and contract end dates for the payment platform, including any extension options where known
Please see Link to the Civica contract information Contract details
Where the information is already publicly available, please provide a link to the relevant source. If providing all the above information would exceed the cost limit set out in Section 12 of the Act, please provide as much of the information as possible within that limit.
We trust this now satisfies your request and that you find this information to be helpful, however if you are unhappy with the way in which your request has been handled, then please email us at [email protected] quoting the reference FOI/7269 and we will be happy to review your request
For future reference, Nottinghamshire County Council regularly publishes previous FOI requests and answers on its website, under Disclosure logs, that may provide details relating to your query. (see link) Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests. For further details about the use of information about you, please see the information handling privacy notice on our website at https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
Please remember to quote the reference number above in any future communications.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or Yours sincerely
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy