Disclosure Log
Highways - Potholes and carriageways defects (FOI/8296)
Message from Nottinghamshire County Council - 04 August 2026
In your request you asked:
- The number of carriageway defect or pothole reports received from members of the public.
- The number of those reports closed under each closure code or outcome category used by the council (for example, but not exhaustive, "Inspection Complete, No Further Action" or equivalent), broken down by closure code.
Please see the below table, this is just for any customer reports with a subject of Carriageway Pothole or Carriageway Damage. As this is selected by the requestor, not every report is necessarily related to a highway defect.
| Outcome | 2023/24 | 2024/25 | 2025/26 | Grand Total |
| Cancelled - New Inspection Raised (System Use Only) | 40 | 40 | 29 | 109 |
| Closed - in Future Programme | 766 | 540 | 137 | 1443 |
| Closed - Not Highways - Other NCC | 46 | 12 | 18 | 76 |
| Enquiry Received | 40 | 47 | 437 | 524 |
| Forwarded to Incident Response | 1 | 4 | 5 | |
| Further Drainage Work Required | 1 | 1 | ||
| Holding Response Sent | 8 | 5 | 19 | 32 |
| Insp Comp - Investigate Further | 1 | 4 | 13 | 18 |
| Insp Comp - No Further Action | 9024 | 9125 | 13235 | 31384 |
| Inspection - Wet Weather | 1 | 1 | ||
| Inspection Complete | 11 | 2 | 28 | 41 |
| Inspection Required | 3 | 1 | 2 | 6 |
| Insurance Claim Form Sent | 2 | 1 | 3 | |
| Insurance Claim in Progress | 5 | 1 | 6 | |
| Passed To Supply Company (DNO) | 2 | 2 | ||
| Resolved no action as not NCC | 262 | 281 | 391 | 934 |
| Section 81 - Utilities notified | 155 | 123 | 67 | 345 |
| Veh Access - Awaiting Customer Response | 49 | 49 | ||
| Work Complete | 20592 | 13605 | 36833 | 71030 |
| Works Ordered | 2981 | 723 | 1148 | 4852 |
| (blank) | 1 | 4 | 4 | 9 |
| Grand Total | 33987 | 24516 | 52367 | 110870 |
- The number of pothole or carriageway defect repairs carried out, broken down into temporary and permanent repairs. If this split is not recorded, please state that it is not recorded. – This is not recorded.
- The number of carriageway locations that were repaired more than once within any 12-month period. – This is not recorded, all defects are recorded as individual defects.