Disclosure Log

Software Systems (FOI/6692)

Message from Nottinghamshire County Council - 14 November 2025

Dear Requester,

Request FOI/6692

Further to your request received on 31st October 2025, I confirm that the Council has now considered your request under the Freedom of Information Act 2000.

Questions)
This FOI request concerns the software systems currently in use by your local authority to support the functions listed below. Please note that more than one functionality may be served by the same software, or each may be covered by a different software system or even different providers, depending on your technological configuration.

Where the requested information is already in the public domain, please provide the relevant URLs and guidance on how to access it.

Functionalities:
  • Planning
  • Building Control
  • Land Charges
  • Environmental Health
  • Licensing
(In case of bundling the above functionalities, please specify which functionalities are covered by the contract)

1. Software System in Use
For each of the functions mentioned above, please provide:
  • a) The name of the software/product
  • b) The vendor/provider
  • c) Whether the version used at your local authority is on-premise or cloud-hosted
  • d) The year of original implementation
  • e) Was it a direct awarded or RFP (if RFP, please provide the link for all relevant information)
  • f) The respective contract’s end date; term extension clauses and respective conditions; and current plans to use the extension option (if applicable)

2. Supplier Performance
For each of the functions mentioned before:
  • a) Is the vendor currently (or in the last 12 months) under any performance improvement measures, as described in their respective contract

3. Expenditure
For each of the functions mentioned before:
  • a) Please indicate the total contract value (TCV), the implementation cost and the total on-going annual subscription cost

4. Licenses / Users
For each of the functions mentioned before:
  • a) Current number of active users licenses
  • b) Current number of active users

5. Other
  • a) Are there any ongoing discussions, proposals, or binding decisions related to local government reorganization involving your authority (as part of the Local Government Reorganization programmed) — including potential structural changes such as consolidation into a unitary authority or shared service arrangements with neighboring councils If it is public knowledge, can you provide the councils with which the consolidation will occur

If possible, please complete the requested information in the attached Excel template for ease of processing and save as a .CSV file.


Answers)
Please find the response to your answers in the attached CSV spreadsheet

We hope you find this information useful.

The Council publishes Access to Information requests and responses on its online Disclosure Log. Only requests deemed to be in the public interest will be included and any request included within this log will be de-personalised accordingly.

To view the Council’s Disclosure Log, please visit our website.

Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests.  For further details about the use of information about you, please see the information handling privacy notice on our website at:

https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
 
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review.   Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
 
Please remember to quote the reference number above in any future communications.
 
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.  The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/.

Yours sincerely



Freedom of Information
Complaints and Information Team
Chief Executives Department                                         
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy


 


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