Disclosure Log
Potholes Reported & Claims Made (FOI/6577)
Message from Nottinghamshire County Council - 20 October 2025
Dear Requester,
Request FOI/6577
Further to your request received on 14th October 2025, I confirm that the Council has now considered your request under the Freedom of Information Act 2000.
Questions)
1. How many potholes were reported to the council in the financial years 2024-25 and for the financial year 2025-26 so far
2. How many pothole claims were made in the financial years 2024-25 and for the financial year 2025-26 so far. Please could you provide a breakdown of how many claims were accepted, how many were declined, and how much money has been paid out in compensation claims
Answers)
1. 2024/25 FY = 17,442 customer reports related to carriageway potholes.
2025/26 FY (Up to 30/09/25) = 4,091 customer reports related to carriageway potholes.
2.
| Year | No of pothole Claims | No accepted | No Rejected | Compensation Paid |
| 2024-25 | 699 | 84 | 603 | £23,285.99 |
| 2025-26 (16/10/2025) | 162 | 9 | 70 | £2,665.42 |
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Yours sincerely
Freedom of Information
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
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