Disclosure Log

Pothole Related Compensation Claims (FOI/6556)

Message from Nottinghamshire County Council - 17 October 2025

Dear Requester,

Request FOI/6556

Further to your request received on 8th October 2025, I confirm that the Council has now considered your request under the Freedom of Information Act 2000.

Questions)
Please could you provide the following information regarding pothole-related compensation claims made against your council in the last two calendar years (2023, 2024 and 2025):
  1. The total number of compensation claims submitted by motorists for vehicle damage caused by potholes.
  2. The individual claim amounts submitted (or, if redacting is required, the range of claim values e.g. £0–£100, £101–£250, etc.).
  3. Whether each claim was successful, rejected, or is still pending.
  4. The total amount of compensation paid out by the council for pothole-related claims in each year.

If available within the cost and time limits, please provide the data broken down by calendar year (2023, 2024 and 2025).

Answers)
Please find the answers to your questions in the attached CSV Excel Spreadsheet.

We hope you find this information useful.

The Council publishes Access to Information requests and responses on its online Disclosure Log. Only requests deemed to be in the public interest will be included and any request included within this log will be de-personalised accordingly.

To view the Council’s Disclosure Log, please visit our website.

Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests.  For further details about the use of information about you, please see the information handling privacy notice on our website at:

https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
 
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review.   Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
 
Please remember to quote the reference number above in any future communications.
 
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.  The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/.

Yours sincerely



Freedom of Information
Complaints and Information Team
Chief Executives Department                                         
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy



 


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