Disclosure Log

Copies of Adult Social Care Financial Agreement Forms and Terms & Conditions (FOI/6668)

Message from Nottinghamshire County Council - 18 November 2025

Dear Requester,

Request FOI/6668

Further to your request received on 27th October 2025, I confirm that the Council has now considered your request under the Freedom of Information Act 2000/Environmental Information Regulations 2004.

Questions)
I request the following information concerning your authority’s arrangements for adult-social-care charging and contractual documentation issued to service users or their representatives.
Please provide:
 
  1. Copies of all current versions (and, if available, those used in the previous financial year) of any financial or contractual agreement forms issued by the Council to individuals or third parties in connection with:
 
    • Residential or nursing-care placements (including respite care);
    • Deferred-payment agreements;
    • Third-party “top-up” contributions; and
    • Any other written agreements requiring a resident, representative, or contributor to make payment toward care fees.
 
  1. The full Terms and Conditions, schedules, or guidance notes that accompany or form part of those agreements, including any explanatory leaflets or covering letters issued to service users when they are asked to sign.
 
  1. Any internal or public guidance documents provided to staff that describe when and how these forms must be given to service users, and what statutory or consumer-law information (for example, cancellation rights, capacity checks, or independent-advice references) must be included.

Answers)
Please see the attached word document where you will find the answers to your questions.


We hope you find this information useful.

The Council publishes Access to Information requests and responses on its online Disclosure Log. Only requests deemed to be in the public interest will be included and any request included within this log will be de-personalised accordingly.

To view the Council’s Disclosure Log, please visit our website.

Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests.  For further details about the use of information about you, please see the information handling privacy notice on our website at:

https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
 
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review.   Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
 
Please remember to quote the reference number above in any future communications.
 
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.  The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/.

Yours sincerely



Freedom of Information
Complaints and Information Team
Chief Executives Department                                         
Nottinghamshire County Council

The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy


 


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