Disclosure Log
provision of assisted technology and monitoring services (FOI/4796)
Message from Nottinghamshire County Council - 18 September 2024
Dear ***** *****
FREEDOM OF INFORMATION ACT 2000 – REQUEST FOR INFORMATION REFERENCE FOI/4796
Thank you for your request for information relating to provision of assisted technology and monitoring services:
Please can you provide under the Freedom of Information Act details with respect to your provision of assisted technology and monitoring services provided by the local authority:
1. Does the local authority provide telecare monitoring services in-house or are these services outsourced to a third party
Outsourced
2. If the monitoring services are delivered by the local authority can you please provide contact details of the person managing the service (please provide name, job title, email address and phone number)
N/A
3. If the monitoring services are provided by a third party, please supply the name of the organisation.
Tunstall Response
4. If the monitoring services are delivered by the local authority can you please can you please supply the name of the platform used.
N/A
5. How far ahead are you with the analogue to digital switch
49% of units swapped out. Scheduled to complete switchover of the remaining telecare units over the next 10 weeks.
For future reference, Nottinghamshire County Council regularly publishes previous FOI requests and answers on its website, under Disclosure logs, that may provide details relating to your query. (see link) https://www.nottinghamshire.gov.uk/council-and-democracy/freedom-of-information/disclosure-log
We trust this now satisfies your request and that you find this information to be helpful.
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected] .
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/
Please remember to quote the reference number above in any future communications.
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Yours sincerely
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy