Disclosure Log
Pothole Damage Compensation in Mansfield (FOI/7286)
Message from Nottinghamshire County Council - 19 February 2026
Dear Requester,
Request FOI/7286
Further to your request received on 11th February 2026, I confirm that the Council has now considered your request under the Freedom of Information Act 2000.
Questions & Answers)
- A breakdown, by quarter, of the number of people who have applied for compensation for pothole damage to their vehicle in Mansfield. Present the data from the past 2 years (Feb 2024-present).
| Feb, Mar, Apr 2024 | May, Jun, Jul 2024 | Aug, Sept, Oct 2024 | Nov, Dec 2024, Jan 2025 | Feb, Mar, Apr 2025 | May, Jun, Jul 2025 | Aug, Sept, Oct 2025 | Nov, Dec 2025, Jan 2026 | 1 Feb - 18 Feb 2026 | |
| Number of claims received | 133 | 9 | 6 | 22 | 13 | 10 | 6 | 61 | 15 |
- A breakdown, by quarter, of the number of people who have received compensation for pothole damage to their vehicle by NCC in Mansfield. Present the data from the past 2 years.
| Feb, Mar, Apr 2024 | May, Jun, Jul 2024 | Aug, Sept, Oct 2024 | Nov, Dec 2024, Jan 2025 | Feb, Mar, Apr 2025 | May, Jun, Jul 2025 | Aug, Sept, Oct 2025 | Nov, Dec 2025, Jan 2026 | 1 Feb - 18 Feb 2026 | |
| Number of people who received compensation | 80 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
- Whether there have been any changes to the way NCC judges claims related to potholes since 1st May 2025. If there have been changes, what changes have been made in the way pothole damage claims are judged by the council
No changes.
- Whether there has been a shift in policy at NCC (within the last 2 years) regarding paying out claims for pothole damage, and if so, when was this policy implemented
No changes.
We hope you find this information useful.
The Council publishes Access to Information requests and responses on its online Disclosure Log. Only requests deemed to be in the public interest will be included and any request included within this log will be de-personalised accordingly.
To view the Council’s Disclosure Log, please visit our website.
Your privacy: we use your personal information such as name and address so that we can comply with our legal obligations to respond to FOI requests. For further details about the use of information about you, please see the information handling privacy notice on our website at:
https://www.nottinghamshire.gov.uk/media/4323566/informationgovernanceandinformationrightsprivacynotice.pdf
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests should be submitted within 40 working days of the date of receipt of the response to your original request and should be addressed to: Complaints and Information Team, Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, NOTTINGHAM, NG2 7QP or [email protected].
Please remember to quote the reference number above in any future communications.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF or https://ico.org.uk/make-a-complaint/foi-and-eir-complaints/.
Yours sincerely
Freedom of Information
Complaints and Information Team
Chief Executives Department
Nottinghamshire County Council
The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy