Disclosure Log

Enterprise Applications and Connectivity (FOI/6400)

Message from Nottinghamshire County Council - 17 September 2025

Dear ***** ******


Request FOI/6400

 


Further to your request received on 03/09/2025, I confirm that the Council has now considered your request under the Freedom of Information Act 2000.

  1. For your customer service function only can you advise
  • What line of business applications or solutions are used by that service and for what purpose (very short summary will suffice) Exempt – see below
  • Who is the supplier of that solution Exempt – see below
  • (if possible time permitting) Is it an on-premise, cloud-based or hybrid solution Exempt – see below
  • When is the contract for that solution scheduled to expire (Format: Year, month) Exempt – see below
  1. Additionally, for the council as a whole I would like to know
  • What software applications or solutions are used widely across the council on an enterprise basis and for what purpose (eg Microsoft Office, Sharepoint, Copilot, ERP solutions etc) Exempt – see below
For each enterprise solution please advise
  • Who is the supplier of the solution Exempt – see below
  • (if possible time permitting) Is it an on-premise, cloud-based or hybrid solution Exempt – see below
  • When is the contract for that solution scheduled to expire Exempt – see below
  1. Cloud migration -
  • Is your council using any cloud-based services Yes
  • Is your council using two or more cloud-based services  No
  • Is your council using 60% or more of cloud-based services for those services which could feasibly be based in the cloud (I appreciate a precise answer to this question would require considerable interpretation and analysis - for expediency a good-faith estimate in answer to this question is sufficient) Yes
  1. Is the council planning to replace or introduce any new CCTV systems before the end of 2026/27 There are no plans to replace CCTV systems.
  2. Please provide the details of current connectivity solutions and suppliers - eg for wifi, WAN, fibre etc Exempt – see below
 
For this FOI we are not releasing any individual information on NCC Software or applications systems, solutions or connectivity systems. 
 
This is exemption information under section 31 of Freedom of Information Act. The public interest in disclosure for transparency, scrutiny and accountability of public bodies is outweighed by the public interest in ensuring the risks to operations and assets of public authorities are not exposed to malicious actors. 
 
This is due to the following: 
 
  1.  
    2.  

      The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research you are doing and for the purpose of news reporting. Any other re-use, for example commercial publication, would require the permission of the copyright holder.

       

      The Council publishes Access to Information requests and responses on its online Disclosure Log. Only requests deemed to be in the public interest will be included and any request included within this log will be de-personalised accordingly.

       

      To view the Council’s Disclosure Log, please visit our website.

       

      If you have any queries about this email please do not hesitate to contact me directly, quoting the reference number listed at the top of this letter in all communications.

       

      If you are unhappy with the Council’s response to your request and wish to make a complaint please write to us or complete the on-line complaint form that can be found on our website.

       

      If after going through the Council’s Internal Review process you are still not satisfied, you can contact the Information Commissioner direct.

       

      Information Commissioner

      Wycliffe House

      Water Lane

      Wilmslow

      Cheshire SK9 5AF

      Helpline:

       

      Email:

      Website:

      0303 123 1113
      01625 545 745

      [email protected]

      www.ico.org.uk

       

      Yours sincerely

      Janet Lowe

      Information Officer

      Complaints and Information Team

      Chief Executives Department

      Nottinghamshire County Council

      The Council is committed to protecting your privacy and ensuring all personal information is kept confidential and safe. For more details see our general and service specific privacy notices at: https://www.nottinghamshire.gov.uk/global-content/privacy

Section 31 only applies to information that does not fall into the categories in section 30. For this reason sections 30 and 31 are sometimes referred to as being mutually exclusive. Section 31 applies where complying with the request would prejudice or would be likely to prejudice various law enforcement purposes (listed in the Act) including preventing crime, administering justice, and collecting tax. It also protects certain other regulatory functions, for example those relating to health and safety and charity administration. Note: Section 31(1)(a)  can protect information on a public authority’s systems which would make it more vulnerable to crime . Can also be used by a public authority with no law enforcement function to protect the work of another.



Both exemptions are qualified by the public interest test.



https://ico.org.uk/media/for-organisations/documents/1207/law-enforcement-foi-section-31.pdf




Disclosure would prejudice one of the following:



(a) the prevention or detection of crime,

(b) the apprehension or prosecution of offenders,

(c) the administration of justice,

(d) the assessment or collection of any tax or duty or of

any imposition of a similar nature,

(e) the operation of immigration controls,

(f) the maintenance of security and good order in prisons or in other institutions where persons are lawfully detained,

(g) the exercise by any public authority of its functions for any of the purposes specified in subsection (2) [the purposes are establishing failure to comply with the law, improper conduct, what regulatory action to take, a person’s fitness or competence, the cause of an accident/protecting charities/securing health and safety at work],

(h) any civil proceedings which are brought by or on behalf of a public authority and arise out of an investigation conducted, for any purposes specified in subsection (2) [see above], by or on behalf of the authority by virtue of Her Majesty’s prerogative or by virtue of powers conferred by or under an enactment,